Like
the police and demonstrators at anti-globalisation protests, e-mail has almost
beaten the paper letter into submission, just click send, it’s simple. Yet do we understand what e-mail is? How e-mail is sent? The security problems
it brings? E-mail’s great convenience equals its insecurity and embarrassment
potential.
What
is E-mail?
E-mail is a message made up of a series of lines containing ASCII (American
Standard Code for Information Interchange) characters, specified by RFC
822. E-mail consists of two parts: the header and the body, separated by a
blank line. The header consists of fields showing the sender, recipient, subject
etc. The body contains the main message. Full headers, normally hidden in
e-mail, are accessible by links at the top of e-mails.
The
RFC 822 e-mail
format relates only to text messages. The MIME
(Multipurpose Internet Mail Extensions) format was introduced to extend the
capabilities of text e-mails. It allows e-mails to carry image or video content
and non-ASCII characters, like Arabic letters. Other features are new e-mail
header fields and subtypes, which all describe the content of the body.
|
MIME
Header
|
MIME
Header Meanings
|
|
MIME-Version:
1.0
|
Version
of MIME format
|
|
Content-Type:
text/plain;charset=us-ascii
|
Original
Body file format
|
|
Content-Transfer-Encoding:
7bit
|
How
data is encoded to ASCII
|
|
Content-Description:
Simple MIME message
|
Brief
description of Body
|
|
Content-ID:
<part01101@islam.example>
|
Associates
unique ID with MIME
|
|
Content-Location:
http://islam.example/simple.txt
|
Associates
URL with MIME
|
|
Content-Disposition:
inline
|
How
an application should present the Body.
|
How
is E-mail Transported?
From
Cairo to Calcutta, e-mail’s journey starts with a Mail Client like Microsoft
Outlook. You supply a friend’s e-mail address in the To: field and your
message in the body. Outlook translates this into an RFC 822 e-mail message.
Outlook
contacts your Mail Server across the Local Area Network. Outlook then
instructs your Mail Server using a protocol known as SMTP and sends the RFC 822
e-mail message.
Your
Mail Server uses DNS (Domain Name Service) to find the IP address of your
friend’s Mail Server, based on the e-mail address you enter in the To: field.
Your Mail Server now opens up a connection to your friend’s Mail Server and
uses the SMTP protocol to transfer the e-mail message across the Internet.
Your
friend’s Mail Server receives the message. Other Mail Servers may act as
relays if the e-mail travels over long distances. Your friend’s
Mail Server has two options: deliver the e-mail directly to your friend’s
Outlook program or store the e-mail for retrieval later. Mail Servers of
companies such as Yahoo or Microsoft can hold copies of e-mail and have access
to personal information. Bear this in mind, if you have concerns about privacy.
Access
All Areas
E-mail’s
main attraction is its availability. You access your work or hotmail account
through a web browser. The only control separating someone else from reading
your e-mail is your “unique” username and password combination, yet when
accessing e-mail accounts from a cyber café, library or labs, web browsers are
often configured to store usernames and passwords.
Web
browsers can also temporarily cache usernames and passwords for a fixed period,
after you login. If you fail to delete the cache, it’s possible for anyone to
use these details to access your account.
Conspiracy
theorists know about the use of hidden keystroke loggers on public computers.
They act as a computer’s sixth sense, storing all the keys pressed on the
computer, including your username and password. Hidden keystroke loggers
are hard to discover, if installed. The FBI uses Keystroke loggers, like Magic
Lantern, to discover suspected criminals passwords.
E-mail
Security Threats
E-mail
is a double-edged sword. An ordinary e-mail journeys insecurely through the
information matrix. No Neo. No red pill or blue pill, just hacker agents waiting
to access the Internet. E-mails can be changed, lost, contain viruses or
end up in the wrong hands. E-mail has threats and causes threats.
Threats
to E-mail
Loss
of Confidentiality
Everyone
has the right to privacy in their personal communications, yet e-mails are sent
over clear open public networks. In July 2001, pharmaceutical giant Eli Lilly
carelessly revealed over 600 patients’ e-mail addresses, when messages were
sent to registered individuals as reminders about taking Prozac.
Loss
of Integrity
E-mail
integrity means ensuring the message sent is not changed in transit. But if
e-mail is sent over the public Internet, it can easily be altered. In February
2001, an individual claiming he was owed licences sued Signal Venture Fund. The
heart of his court defence was an e-mail sent to him by the CEO. He lost the
case after it became clear that he tampered with the e-mail.
Loss
of Data Authentication
Is
the email you received really from the same person named in the TO: field? A
well-known trick is the Nigerian 419 scam. Fraudsters pretended to be Nigerian
Government officials, luring you with promises of large legitimate business
contracts, which the fraudsters need an advance fee, from you, to set up.
Variations on this include the satirical George
Bush scam, where George asks for your help in securing Iraq’s oil assets.
Don’t take it seriously if it appears in your mailbox.
Disclosure
of Sensitive Information
Are
there times when you’ve wished you didn’t hit that send button? On September
11th, within hours of the twin towers attack, Jo
Moore’s email to colleagues, that it was a good time to “bury bad
news” was met with disgust. As a special advisor to Stephen Byers, former UK
Transport Secretary, it led to the loss of her job and eventually his
resignation.
Lack
of Non-repudiation
By
signing a digital signature to your e-mail, users cannot later deny sending or
receiving email. The digital signature represents your digital
identity. This is a future minefield
for governments everywhere.
Lack
of Notification of Receipt
By
emulating registered letter mail most email programs allow you to request a
receipt for your email by setting the "Return-Receipt-To" option with
a button. An extra header is added to your email requesting a confirmation email
response when the recipient opens your email. It’s useful for important
e-mails.
Security
Threats from E-mail
Malicious
Code
The
majority of viruses are spread by e-mail attachments. These can cripple your
system and infect others. Examples of this are the famous Anna
Kournikova virus, which crippled systems by creating huge volumes of
e-mails, then posting them to other computers and overloading them.
Denial
of Service attacks
In
early 1997, e-mail servers belonging to a US
Airbase were crashed by e-mail bomb attacks. A bombardment of e-mails were
sent to mail servers until they couldn’t cope and crashed. Denial of service
attacks can lead to a loss of data and money for businesses and individuals.
Unauthorised
Access
Insecure
Mail Servers are seen as a gateway to accessing your system. They attract both
hackers and e-mail spammers, who use the server as a back door or a relay to
send bulk mail messages to other servers and people. To protect against being a
spam host, the mail server relay feature must be turned off.
Spamming
Annoying-email@everyinbox.com.
Spam usually means unwanted commercial e-mail, sent in bulk, by unknown people.
Spam is sent because it’s cheap and easy to do so. There are spam filters and
companies found guilty can be prosecuted.
Yet, it’s still hard to find solid proof due to relaying mail servers.
Alternative
E-mail Solutions
Viruses,
loss of privacy and possible embarrassment may deter you clicking send. There
are alternative solutions. Secure email solutions such as PGP,
S/MIME
and Hushmail try to
address these problems, through encryption and digital signatures. Encryption,
through use of a public key, changes your e-mail into an unreadable mess.
A private key changes the mess back into a readable e-mail. The private
key, checked against your public key is also used as a digital
signature to verify your identity and to check the e-mail has not been altered.
PGP
PGP
is a program used to encrypt and decrypt e-mail over the Internet. It issues you
with a public and private key. You keep your private key secret
and send your public key to friends. Through encryption, it aims to protect your
privacy and provide controls to check e-mail integrity. PGP was seen as such a
threat, that its creator Phil
Zimmermann was under criminal investigation for three years by the US
Customs Service. Until recently cryptographic software was classified by the US
as a weapon, coming under strict export controls, though PGP is still available free.
Outlook
Microsoft
Outlook and other well-known products use S/MIME (Secure/Multipurpose Internet
Mail Extensions), as a specification for secure e-mail. It allows the
authentication of users, through digital signatures and privacy through
encryption. S/MIME is similar to PGP but differs in its trust model.
Hushmail
Hushmail
is a web-based e-mail service, like Hotmail, but allows encryption of e-mail
from the user’s computer to the recipient’s computer. It works on the same
public and private key principles as PGP, with one main difference. The
encryption keys are password protected and stored on a Hushmail Server, which
recovers them every time you want to send or receive e-mail. Though the
public and private keys are not in your possession, Hushmail still offers more
secure e-mail than either Yahoo or Hotmail.
So
What’s Next?
Does
it end here? Ordinary e-mail is still a deeply insecure digital postcard easily
read or changed. Secure e-mail solutions offer some protection against e-mail
security threats but not all. Mail servers are still attacked, passwords still
broken. A good login password for your computer or email account is fundamental.
Truly securing e-mail involves encryption, social awareness and common sense.
At
a golden period of Islam 10th century Abbasid caliphs used encryption to ensure
secure communications for the State. Books like “Adab al-Kuttab” (The
Secretaries Manual) had sections dedicated to cryptography. Now cryptography is
available to all, shouldn’t we be carrying on the tradition?
Mostafa Yakasai has a Bachelors Degree in Media Technology and Media Studies. He has experience in PC maintenance, graphics designing, and has worked on the editorial board of his University’s creative arts magazine in addition to reading news for the University radio station. In his spare time he writes short stories and writes and performs spoken word poetry.
You may contact him at mtech@islam-online.net
.