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"Americans who have not
committed any wrongdoing must be able to transfer money without
any problems or delays," Ayloush told IOL.
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WASHINGTON — Western Union, a global money
transfer agency, has delayed or blocked thousands of cash deliveries
by American Muslims on suspicion of terrorist connections simply
because senders or recipients have names like Mohammed or Ahmed,
drawing rebuke from the community as a yet another form of identity
harassment.
Mohammad Kamran Habib, a 29-year-old engineer at
Cisco Systems in San Jose, California, tried to make a payment to an
Arabic teaching institution when Western Union blocked his money
transfer without any clarification.
"I just enrolled recently in a distance
learning program for Arabic Language," he told IslamOnline.net.
"The institute is based in Cairo and the only
way for students to pay their tuition fees is to send them via Western
Union," he explained.
Habib said he wasn’t able to send his money
transfer to Egypt and the online transaction gave him an error.
"It didn't even give me a MTCN number which it
should do even if a response was rejected," he noted.
Western Union, one of the world's most frequently
used money transfer services, is based in the United States and owned
by First Data Corporation.
Its North American headquarters are in Greenwood
Village, Colorado, and its international marketing and commercial
services headquarters are in Montvale, New Jersey.
The financial services and communications company
has 270,000 agent locations in over 200 countries and territories.
Business Justification
Habib took pains to understand from Western Union
official what the problem was but in vain.
"When I called them and explained the
situation to them, their employee told me very politely that she
didn't understand what was going on and she tried to approve the
transaction because I answered all the three security questions she
asked me," he added.
"But she was unable to approve it."
Habib said that after asking the supervisor, the
same employee told him that apparently the system is not allowing her
to approve the transaction because of "business
justification"
He took his complaint to the supervisor, asking why
his transaction was not being approved.
"She kept repeating the same thing that her
computer is saying that it cannot be approved because of business
justification."
Habib, a software engineer, knows that computer
programs don't automatically know what the business justification is
until it's defined on the system.
But when he told that to the supervisor, she
refused to give him any more information.
"And to date, my money is still blocked,"
fumed.
Delayed
Another Muslim American from an Arab descent, who
requested anonymity, said his money transfer was also blocked because
his first name is Mohammed.
Like thousands of other Muslims, he was trying to
send an international money transfer to his brother in Egypt, but he
was surprised to hear that his money would not be released.
However, this Mohammed was lucky because his
transaction was only delayed for one hour.
"They only asked for identity verification and
they released the money," he said.
"It took me one hour to solve the problem, but
I am sure it could happen again in the future."
Western Union clerks insist they are simply
following US Treasury Department guidelines that aim to scrutinize
cash flows for terrorist links, which apply to money transfers made
anywhere.
Western Union routinely delays or blocks transfers
between customers whose names even partially match names on the
Treasury list, which features names that contain hundreds of Mohammeds
and Ahmeds.
According to Western Union, the money is usually
released once suspects can show identity documents that prove they are
not on the list.
The Treasury Department has defended use of the
program, saying it plays a vital role in efforts to identify terrorist
financiers.
Some Muslims and Arabs are thinking of alternative
money transfer agencies from where they can send their wires with less
monitoring and pressure.
Many of them are also left wondering if the
so-called war on terrorism will cause them to actually lose the exact
freedom and civil rights that such policies are aimed at preserving.
Eliminate Errors
The Council on American-Islamic Relations (CAIR),
the largest Muslim civil rights advocacy in the US, insisted that the
department has the right to fight terrorism, but not over Arab and
Muslim Americans rights.
"A comprehensive policy has to be implemented
by the Treasury Department to ensure accuracy in efforts to fight
terrorism and stop funneling of money to terrorists," Husam
Ayloush, executive director of CAIR Los Angeles chapter, told IOL.
"But at the same time, those Americans
who have not committed any wrongdoing must be able to transfer money
without any problems or delays," he stressed.
Ayloush said CAIR's national office has met with
Western Union to eliminate errors and ensure innocent individuals are
able to transfer money without any fears or obstacles.
"We also urged Western Union to change its
forms to include the first name, last name and middle initial of the
sender and the recipient to help reduce false positives that could delay
money transfers otherwise," he added.
"CAIR also filed an FOIA request with the
Treasury Department to become aware of what procedures are used to put
the list together."
Religious Profiling
Iman al-Asyouti believes these regulations seem
like an accusation for every single Muslim American.
"It means that they [the government] treat us
as terrorists until we could prove the opposite," she said.
"It seems like a joke to me and I still
can’t believe that things like this are happening here, in
America," she fumed.
However, some Americans believe that these
regulations are not justified but the natural result of what Muslim
extremists have done.
"Muslim extremists declared a holy war against
America. So targeting Muslims to protect our country makes sense to
me," said Gaby Giuliani, 30.
"I know, you guys are under strong pressure,
but we are also under a big threat."
But Muslims and Arab Americans counter that there
must be a better way to fight terrorism without tightening the noose
around the necks of innocent citizens.
"It is not my mistake that some terrorists
have the same name as mine," complained Ahmad Najati, a student
at a California State University.
"Our government needs to realize that not all
terrorists are Muslims or Arabs," he said.
Najati, 21, asserted that American Muslims should
not have to pay for Muslim extremists’ mistakes just as Christian
Americans shouldn’t pay for those of Timothy McVeigh, the terrorist
responsible for the Oklahoma City bombing in 1995.
"Are they blocking money transfers to people
whose name is Timothy or McVeigh, too?"